Guardian FCU Privacy Notice

Guardian FCU, your member owned financial institution, is committed to provide you with competitive products and services to meet your financial needs and help you reach your goals.  We are equally committed to protecting the privacy of our members.  Under federal law, we are required to give you this privacy notice.  It describes our credit union's privacy policies and practices concerning the personal information we collect and disclose about our members.  It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union.  If you have any questions after reading it, please contact us at 1-800-659-1850 or 397-1234 if you are calling from the Hampton Roads area.

Information We Collect And Disclose About You
We collect nonpublic personal information about you from the following sources:

Information we receive from you on applications and other forms;

Information about your transactions with us;

information we receive from a consumer reporting agency;

Information obtained when verifying the information you provide on an application or other forms, this may be obtained from your current or past employers or from other institutions where you conduct financial transactions.

We may disclose all the information we collect as described above, as permitted by law.

Parties Who Receive Information From Us                                    We collect nonpublic personal information about you from the following sources:

Financial service providers, such as insurance companies, mortgage service companies, and securities broker-dealers.

Non-financial companies, such as consumer reporting agencies, data processors, check/share draft printers, financial statement publishers/printers, plastic card processors, direct marketers, non-profit organizations, and government agencies.

Guardian Federal Credit Union may also work closely to offer products and services to meet member needs.  As result, we may also share your nonpublic personal information with each other as permitted by law.

Disclosure of Information to Parties that Provide Services to Us      In order for us to conduct the business of the credit union, we may disclose all the information we collect, as described above, to other financial institutions with whom we have joint marketing agreements, to other companies that perform marketing services on our behalf, or to nonaffiliated third parties for the purposes of processing and servicing transactions that you request or authorize, so that we may provide members competitive products and services.

We may also disclose information about you under other circumstances as permitted or required by law. These disclosures include information to process transactions on your behalf, to conduct the operations of our credit union, or to protect the security of our financial records.

To protect our members' privacy, we work only with companies that agree to maintain strong confidentiality protections and limit the use of information we provide.  We do not permit these companies to sell the information we provide to other third parties

Disclosure of Information About Former Members
If you terminate your membership with Guardian Fedeeral Credit Union, we will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic, or procedural safeguards that comply with federal regulations to safeguard your nonpublic personal information.

What Members Can Do To Help
Guardian Federal Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

Protect your account numbers, card numbers, PINs (personal identification numbers) and passwords. Never keep your PIN with your debit or credit card which can provide free access to your accounts if your card is lost or stolen.

Use caution when disclosing your account numbers, social security numbers, etc., to other persons. If someone calls you, claiming the call is on behalf of the credit union and asks you for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.

Keep your information with us current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.

Let us know if you have questions. Please do not hesitate to call us - we are here to serve you!